Test Automation and Monitoring: The Key to Building Consumer Trust

Test automation and Monitoring

The key to building a successful business is meeting consumer requirements and gaining trust. There is no place for error in the modern competitive digital landscape, or even if there are, consumers expect them to be resolved at a bullet speed. Businesses must sustain their status quo with massive expansion in the economic landscape. Whether normal circumstances or difficult scenarios, customer relies on organizations to manage their transactions and data.

Let us consider the financial and banking sector for instance: as they thrive highly on customer reputation. Many banks and financial institutions have faced the consequences of going wrong with their digital services and platform. In fact, a research paper from 2017 titled Banking System Trust, Bank Trust and Bank Loyalty highlights that the implications of losing trust in banks are significant. This paper also highlights the six determinants like competence, stability, integrity, customer orientation, transparency, and value congruence as the catalyst to restoring consumer trust and loyalty towards the services that banks offer.

Consumers’ behavior changes towards banking services when they are confident about the brand and services. Trust is the most critical factor in a consumer-bank relationship. Consumers want the BFSI sector to be dependable, transparent, and approachable. To minimize the negative impact on consumers, banks must re-establish themselves as trusted advisors and providers of assistance. But it is not just the word of mouth that is impactful; it must be backed up with services that include manual assistance and system responses. Banks and financial institutions are adopting automation testing and continuous monitoring of systems to ensure bank representatives offer their services quickly, efficiently, and effectively.

Why Test Automation?

Banking has always thrived on customer loyalty and in-person interactions. Its transition to the digital realm will benefit consumers and financial institutions.

Waiting in lines for banking hours and squandering Saturdays going in and out of banks are now a matter of the past. Digital banking allows you to access your bank accounts quickly and easily from any location using your smartphone. Banks are spending less on infrastructure and saving their operating costs with digital banking.

With the advent of digitalization, banks must focus on delivering a positive customer experience at every touchpoint. A robust testing framework is vital for delivering a superior customer experience. Test automation is critical to the success of digital testing projects.

Consistent integrations, set up with automated tests and continuous monitoring, can substantially reduce the testing life cycle. These test automation strategies are required for banking institutions to successfully navigate the digital upheavals.

Through rigorous automated testing of a banking software program, a financial organization can ensure:

  • Accurate execution of activities while effectively shielding the personal data of clients
  • Following all financial guidelines strictly
  • Enforcement of all legal norms and guidelines
  • Effective transaction management without disruptions, especially during peak hours
  • Preventing fraud and cyber-attacks, making the banking application safe to use

Test automation indeed reduces time in the testing lifecycle phase, but test execution has two critical steps; one of those steps is test monitoring. Test monitoring helps evaluate all testing activities and efforts. Continuous test monitoring tracks the ongoing process and testing metrics, assessing future actions based on test data and highlighting the feedback based on the progress of the testing process to the concerned team and the shareholder. Test monitoring validates if the test process produces the desired result. Let us explore the effects of test automation and monitoring over banking and financial platforms in the light of the six determinants of ensuring consumer trust and loyalty.

  • Competence – Test automation and monitoring evaluates system competency to offer high quality service and response to the customer request.
  • Integrity – Test automation and monitoring ensures system performances as intended to function without any disruption.
  • Customer orientation – Test automation and monitoring prepares your systems to address customers’ needs.
  • Transparency – Test automation and monitoring allows companies to maintain a transparency of the transactions and trades.
  • Stability – Test automation and monitoring ensures system stability and performance even during high traffic or during unforeseen events of performance failure.
  • Value congruence – With test automation and test monitoring companies prepares systems to exhibit positive work outcomes. It ensures direct, positive effects on customer satisfaction, trust, affective commitment, and customer loyalty.

Improving quality with robust testing to build consumer trust

Through effective automated tests and continuous monitoring strategies, you can improve the reliability of your core banking systems and can significantly reduce costs.

1.        Automated tests save time and money

Software tests are repeated several times during development cycles for quality enhancement. It is conducted every time a source code is altered or modified on every hardware configuration and operating system. Manually repeating these tests can be highly time-consuming and expensive.

Automated tests are convenient in such circumstances because they may be run repeatedly without incurring additional costs. Automated tests can take hours instead of days to complete these repetitive checks, providing customers with qualitative service whenever they want. It is a time-saving benefit that also saves money for banks.

2.       Increase in test coverage

Continuous monitoring, backed by automated testing, leads to an expansion of the scope of the tests, which improves the software program’s quality. Lengthy tests, which are frequently avoided during manual testing, can be efficiently conducted via automated testing.

The tests can successfully run on multiple computers at the same time with distinct configurations. The performance and quality of banking software can be tested through automated tests that display data tables, memory contents, status of the internal program, file contents, and so on. By executing numerous complex tests throughout the test runs, automated tests can expand coverage in a manner that manual testing cannot.

3.       Improvement in testing accuracy

Even the most skilled testers can make mistakes while performing manual testing. The use of automation testing, however, results in identical procedures being performed in a precise manner and the results being recorded in extensive detail. This leads to improved banking software providing customers with better service.

4.       Avoid errors of manual testing

Automated testing can simulate numerous concurrent digital users interacting with web, software, and network applications. Customers benefit from this by being able to use the banking software for their needs in a hassle-free manner with minimal to no delays caused by network issues or internal errors.

5.       Boon for testers and developers

Automation tests provide several capabilities that help developers and testers save time. Developers can quickly identify troublesome areas of software through automation tests and focus on resolving the issues. Automated tests can run by themselves every time the source code is modified, and they can notify the team in case of failure.  With the additional time, developers may concentrate on creating more specialized software to improve the customer experience.

6.       Improved morale of the development and QA team

Manually performing repetitive testing tasks can take much time and get monotonous for testers and developers, limiting their creativity. Automation testing frees up time for the development and QA teams to work on more challenging and profitable projects. This boosts the team’s morale and confidence, which favours the organization.

Conclusion

The digital era has inextricably linked banking and test automation. The automation of the BFSI sector, which involves RPA (Robotic Process Automation) and RTA (Robotic Test Automation), AI (Artificial Intelligence), Traditional Automation, and so on, has led to the development of an efficient and sustainable economy. Automation tests generate standardized audit trails, allowing financial institutions to adhere to industry standards while incurring minimum expenses.

Test Automation in banking is relevant to address today’s needs for high-quality customer experiences and agility. Excellence in test automation is essential to encourage continuous innovations and speedy rollouts of new banking services and products to customers. Banks are quickly rising to the challenge and implementing automated testing programs to save time, increase employee productivity, and enhance customer experiences while fostering trust and loyalty.

Yethi blends the testing services and test automation solutions to help the banks and financial institutions on their digital transformation journey. We focus on improving the quality and efficiency of the organization’s core software system. We are a niche QA service provider helping several global banking/financial organizations increase the agility, consistency, and accuracy of the platform.

With our efficient codeless test automation solution, Tenjin, we have taken the test automation to the next level with an accuracy rate of nearly 100%. It is a revolutionary solution, which is easy to integrate and rapidly scan through the software and detect errors. Its intuitive features empower banking and financial solutions to work 3x times faster than any other automated testing system, while the simple plug-in and play design enables easy integration. Tenjin is developed with a focus on continuously helping banks and financial institutions across the globe to build a robust and resilient testing process.

How does test automation vary between development and acceptance in BFSI industry?

Test automation has transformed the core software system of organizations with a better and smarter workflow approach. The improved test automation helps to optimize the entire process, thereby, eliminating any operational gaps and offering a greater level of customer satisfaction. Test automation plays an integral part in the highly complex banking and financial sector where the process involves extremely sensitive financial data, which offers NO scope for compromise. Being popularly used in banks and financial institutions, test automation helps to reduce time and effort on repetitive jobs and increases the speed of delivery multiple folds when compared to manual testing.

Though test automation has eased the tedious and time-consuming manual software testing, its success depends only on the efficiency of automation tools being used. Adding to the sensitive data-driven and multi-layer workflow of the banking and financial sector, a perfect automation tool is required that will align with the organization’s core software system and deliver favorable outcomes. The test automation requirement varies between the development and acceptance phase in the BFSI industry, let’s discuss it in detail.

Test automation in the software development cycle

Testing in the development phase involves a series of to-and-fro cycles to ensure that the newly developed software is working without any defect. The entire cycle of software development or sub-development phase requires a specifically designed test automation tool to get the software immaculately working. Further, with the introduction of more agile DevOps processes, testing is carried out earlier in the development cycle to ensure the developed software is of higher quality. Additionally, continuous testing process is also introduced to execute the automated tests as a part of the software development pipeline to increase quality and reduce business risks.

Software development cycles in the banking processes involve critical data such as an individual’s financial information, transaction history, and personal details. To safeguard the crucial client data and have a fully functional yet completely secured banking software, it is important to have a strong testing procedure in place.

performance failure, security breach, or a poorly functioning system will lead to loss of potential and prospective clients, eventually incurring a huge financial loss. Organizations need to understand that it’s equally important to invest in high-quality, fully functional test automation tools to give the best service to their clients.

In this era of growing dependency on digital platforms, only a good testing system has the power to make or break your business. Poorly performing testing systems can compromise on the performance and security, leading to highly dissatisfied customers, which can eventually shatter the brand within no time. That’s why, we at Yethi, have introduced an efficient test automation platform for banking and financial businesses to work at their best while offering complete peace of mind to the entire client base. Tenjin, Yethi’s codeless automation tool, has revolutionized test automation in the banking and financial sectors, offering an impeccable system that offers no scope for errors.

Yethi has established itself as a market leader in QA services to the BFSI industry by offering testing solutions to popular banking software including Oracle FLEXCUBE, Infosys Finacle, and TCS BaNCS. Tenjin has created a deep impression in the market for its quick deployment test automation solution that conducts the testing without the need for scripts or codes while offering nearly 100% accuracy.

Test automation for software acceptance

Banking and financial systems are constantly modifying their core software to add new features or upgrade the existing ones to meet the ever-changing demand of the customers. Testing associated with the adding of a new feature to cater to the company/institution’s requirement is defined as acceptance testing.

User acceptance testing forms a vital part of the software development life cycle as it is tested for real-world usage for the intended audience. Otherwise known as UAT (user acceptance testing), it is done when the software has undergone integration testing, unit testing, system testing, and other functional testing aspects. This testing is the final stage of functional testing to check if the final results are accepted by the end-users.

To ease the acceptance testing from a manual approach, test automation tools for acceptance are being used popularly by banks and other financial companies/ institutions. Manual test execution takes time as the test codes are manually written and reviewed by the testers. Such an approach is not suitable for a highly agile working system that is followed by companies today. To keep up with the trend and offer modern solutions to new-age problems, Yethi offers automation for acceptance testing.

At Yethi, we understand how essential it is to decide and use the right automation tool for testing user acceptance of the banking/ financial software. Yethi’s test automation tool, Tenjin, is a codeless platform that is designed to rapidly scan through the software and detect any defects. It improves the application quality by fully investigating the formal expression of your business needs and addressing any operational and infrastructural gaps. Tenjin is one of its kind of tools that can offer testing of banking/financial software with minimal human interference and nearly 100% accuracy.

The future of test automation in banking/ financial software

The next wave of artificial intelligence (AI) and machine learning is already taking over all the technological processes across various industries. The incorporation of these technologies has been a crucial part of the banks and financial companies/ institutions, as the number of account holders is constantly increasing. It becomes important for the banks to consider the need of the current tech-savvy millennials while keeping things simple for the previous generation.

Banks and other financial companies are creating and updating software for online, mobile, and other digital platforms. This increasing number of online users has created a need for an immensely effective software testing solution that will leave no scope for compromise in any aspects of functional usage, performance, or security.

The future of test automation in the BFSI industry looks quite promising with the growing usage of digital platforms. The sector has already seen the integration of AI, machine learning, and robotics; however, the future looks different with advanced robotics, augmented reality, and smart machines being used in a common, real-life scenario. The evolving banking/ financial process will further require an advanced testing solution. The future might see robots take over the testing process or a more agile process might come into the picture that might offer impeccable execution. Technology is evolving at a faster rate than we can imagine, so the future will see advancements much beyond our current understanding.

Testing of structured messages in the BFSI industry

Communication between banksfinancial companies is a critical process as it involves the exchange of sensitive financial information. Let’s take, for instance, a person transferring money from one bank account to another. The messaging systems of the first bank (originating bank) should be efficient enough to send a credit message instantly and securely to the other bank (beneficiary bank), which will update the exact amount of money credited in the beneficiary bank, in the required account. These interbank messages are referred to as structured messages; it is used for secure communication between banks. In case the messaging system is compromised, the message may not reach the bank and lead to discrepancies in updating the credit amount. The bank is liable for such discrepancies; these are high-risk scenarios and will require the bank to face legal consequences or pay a hefty fine.

With increasing globalization, cross-border payments are on the rise; this scenario involves transactions where the payee and recipient are based in different countries. These payments have been standardized and simplified via structured message protocols, adherence, and quality. A structured financial messaging system (SFMS) regulates the intra and inter-banking messaging system to help the banks send messages instantly, accurately, and securely. 

Why testing is important in interbank messaging system? 

Testing of interbank messaging systems is a critical process. As the structured messaging system consists of complex software development process to make transfers simple and efficient, a thorough testing is required to ensure the system works without any fault. The efficiently tested messaging system will work perfectly and aim at creating a system that sends and receives messages quickly, accurately, and securely. Inter and intra bank testing is monitored by Institute for Development and Research in Banking Technology (IDRBT). 

The messaging system is designed to send the financial information or any other details/ instructions through standardized codes. These unique codes used by the banking/ financial sector are encrypted and consist of characters in digital format. The codes are standardized as per SWIFT (Society for Worldwide Interbank Financial Telecommunications), SEFA ((Single Euro Payments Area)), ISO 8583, and so on. The testing process is conducted to make sure that the codes are standardized and works instantly and accurately.

Criteria for interbank messaging: 

  • Real-time information and instruction matching between the sent and received messages. 
  • Real-time monitoring the message activities, trade flow, and reporting. 
  • Test Know Your Customer (KYC), Sanctions, and Anti-Money Laundering (AML). 
  • Secured and scalable network for easy sending/receiving messages. 

SWIFT network offers international money transfers and is often referred to as ‘wire transfers.’ It establishes a series of processes to standardize international payments, thereby, allowing banks to conduct business operations with speed, agility, and confidence. 

Test automation for structured messages in banking/ financial sector 

Test automation is essential while testing structured, interbank messages to ensure higher accuracy and performance. The test automation tools like structured data testing should be efficient enough to carry out the testing and also be in compliant with SWIFT to ensure a smooth inter messaging system. It should also incorporate ISO 8583 to check the overall quality of the messaging system between banks. Such incorporations to test automation reduces the risk of bank message processing. 

The testing process of interbank messaging involves: 

Messaging system is a part of test automation that is directly related to financial implications. Any discrepancies are of high risk to the business process flow. Hence, it is crucial to have thorough testing of message exchange between the parties and validate it to ensure that the messages are cryptic and there is no scope for any further mismatch or inconsistencies. 

Tenjin’s structured message testing for banks 

Yethi is a niche QA service provider who is redefining quality assurance in the BFSI industry. Its test automation tool, Tenjin, is codeless, auto adaptive, and agile that offers the perfect solution for inter messaging system for the banking and finance industry. Structured message testing is a complex process that can be eased with Tenjin; when a fund transfer is initiated through internet banking, online banking, or other means, it checks the core banking for transaction and later carries out testing to check if the message has reached the target bank accurately and securely.

Uncertainty and innovation at speed in banking

The banking and financial landscape is undergoing a huge transformation to support the continually changing customer behavior, which is determined by the changing uncertainty. Uncertain situations, like the COVID-19 pandemic, have driven banks and financial companies to innovate in order to succeed. Organizations are leveraging the power of technology to cope up with these times of changing uncertainty. 

The rapidly increasing COVID-19 situation has led the banking and financial sector to strengthen its digital transformation journey. Companies are redefining their operating models with more agile and practical systems to support the complex digital workflows and offer a smooth user experience. They are utilizing an innovative approach to establish new business models, which will, in turn, require advanced test automation practices to identify any associated discrepancies or risks. Test automation is an integral part of any innovation; it is much more than a mere QA check, it offers huge scope to improve the product quality and establish a unique brand. 

How uncertainty encourages banks/financial companies to innovate 

Like the 2008 financial crisis or the ongoing COVID-19 pandemic, uncertain situations have always had an immense impact on the banking and the financial sector. Being the core part of the global economic growth, the BFSI sector should strengthen and prepare itself for any kind of market, economic, natural, or political uncertainties. Only organizations that thrive in these situations and offer an unparalleled user experience even under the worst scenario can succeed, while others lose their existence. 

Innovation is the only key to sustain and succeed through uncertainty. It allows organizations to come up with new techniques, tools, and models that will be most appropriate to the new scenario. For example, the COVID-19 pandemic had restricted people visiting banks, which led banks/financial institutions to be a part of the digital revolution. Organizations started innovating their systems/processes to make it digitally available for their customers. This trend of digital innovation in the banking sector created an array of opportunities to improve all their systems. Hence, any uncertain situation can be easily converted to a favourable one by utilizing the power of innovation. 

Innovation and test automation: How are they connected?  

Innovation comes to the rescue during uncertain situations, but the question is how reliable the innovative approach is? The reliability of any innovation lies in the quality of the end-product/service. The only way to make any innovation work both for the banks and customers is to ensure the quality is exceptional. Performing test automation of the new banking/financial process will identify any errors and allow the developer to fix them before its launch. If innovation is inevitable to succeed during uncertainty, test automation is the key to make innovation successful. 

The technological innovations in banks and financial institutions are revolutionizing the entire banking/financial system. However, they are mostly associated with operational and infrastructural flaws. A good test automation strategy can help organizations to identify any errors offering a flawlessly working system to their customers. This process of performing testing improves the user experience, creates brand credibility, and increases business revenue.  

The current challenges faced by the global software testing fraternity 

The current market scenario, which is rapidly changing, demands organizations to incorporate QA processes that can support the high market volatility. Though organizations are already on the path to develop intelligent test automation solutions (some of them are already made available), there are many challenges that are being worked on. Some of the major test automation challenges faced by banks and financial companies are: 

Test case generation issues 

Banks and financial institutions offer a wide range of complex, financial services such as money transfer, savings management, loan origination and completion, credit card management, real-time updates etc. These are highly complex processes involving sensitive financial data, hence, there is no scope of error offered to the organizations. Further, the organizations are required to ensure complete privacy and security to avoid any kind of violation. With so many critical parameters involved, the organization should have ample data to generate a good test case repository and help save time, cost, and effort. Creating the right test cases will help banks and financial companies to improve their QA process considerably, whereas a set of poorly written test cases still remains a major challenge for a company’s growth.  

Performance failure scenarios 

Banks and financial institutions have thousands of customers accessing the organization’s system, all at one time. Any failure in the performance can even cause financial losses and destroy the brand completely. It is important for organizations to monitor their system performance to ensure a seamless user experience. Though banks and financial companies are investing in improving the stability and scalability under high traffic, unexpected performance failures remain a matter of concern, even today. 

Longer time to perform test execution 

Automated testing system performs regression testing every day at a particular time to ensure there is no discrepancy. Undoubtedly, test automation has reduced manual effort considerably by automating the entire process, however, the run time is still high and one of the challenges the banks are facing today. Reducing the test execution time will be a major milestone that is being solved with intelligent automation. 

Regulatory and security concerns 

The increasing scenario of cyber threats has led to strict regulatory laws, it is important to integrate a test automation solution to comply with the financial regulations. Test automation helps in a thorough audit to reduce/eliminate the chances of increasing fraudulent. Excellence in test automation is important to succeed while ensuring there are no significant breaches. 

The changing trends of test automation in banking/financial sector 

Gone are the days when people had to visit the bank for even simple money withdrawal, digitization has changed the way banks operate. The entire banking/financial process can be completed with a few clicks, at the comfort of home. No longer queues or no more taking a personal day off to complete a transaction, banks are coming up with innovative and practical solutions to ease the complex financial processes. 

Test automation has redefined the modern QA system, emerging as a key facilitator for the success of any organization. The testing framework has evolved over time to ensure that quality remains the prime interest. Organizations are now preferring agile test execution methods to support the advanced continuous integration and continuous delivery pipelines. The improving emphasize on quality can help organizations to brace themselves and face unexpected scenarios. 

The emerging trends in test automation that can help organizations emerge as future-proof and offer great business solutions are: 

  • Codeless test automation: Automating the test without the need for extensive coding. 
  • Shift left testing: Incorporating testing at the early stage of the software development lifecycle. 
  • Cloud-based testing: Testing software using Cloud-computing services. 
  • AI-powered test automation: Leveraging the power of Artificial Intelligence to perform testing. 
  • Mobile test automation: Automation testing for native and hybrid mobile apps. 

With the growing technological advancement in the banking and financial sector, it can be concluded that the need for test automation will remain the priority. Testing teams in collaboration with the development teams are planning well-established, well-aligned, agile, and practical solutions that will redefine the concept of test automation for the better. 

The future test automation models: Innovation is the key 

Uncertainty in the market scenario has redefined the banking experience. Banks and financial institutions are strengthening their market presence with agile solutions to support future models. Major emphasize is being laid on the test automation solution to improve the customer experience which will, in turn, increase the business revenue tremendously. This new trend of improved QA has made way for efficient business models, which is possible only by an innovative approach. 

Innovation in software testing allowed the evolution of tedious manual testing to easy and much efficient test automation solutions. Innovation is the key to reimagine the test automation models for advanced and intelligent solutions. AI and ML integrated models are already making their way into the market to create future-proof technology, more future solutions are in the pipeline. 

Codeless Test Automation for Banks – The What, Why, How

The world is stepping into a new era where technologies fuel digital transformation across all sectors. While it sounds exciting, this innovation and digital transformation impose many challenges for both the development and testing team.

Many QA professionals are still facing gaps in automating test cases which slows down the software development process. Sometimes they lack the expertise required to write test scripts. The errors in the test scripts are the prime reason for the failed automation attempts.

Though code-based testing is time-consuming and requires more effort, it is the most effective strategy for delivering the highest product quality. But it does not fit well in the rapidly changing technology-driven world. There is a need for a solution that runs in a stable and reliable atmosphere and provides efficient results. No-code test automation solution that combines both manual and codeless automation is the way forward.

Codeless test automation eliminates the challenges faced by QA professionals. It empowers the organization to deliver accuracy, consistency and speed up the product’s release time to market. It also allows testers to automate the testing process and maintain the test scripts efficiently.

What is Codeless Test Automation?

As the name suggests, codeless test automation allows testers to automate the testing processes without writing any script. It does not require any coding skills throughout the testing phase. Codeless test automation has become very popular over the past few years as it reduces the time in test creation and boosts software release velocity. It relieves QA professionals from the responsibility of coding. But they must have a good understanding of testing methods, pain points, and business goals to deliver results.

Codeless test automation allows testers to focus. Enhancing skills and learning new technologies is a part of all the project’s requirements. But it takes a lot of time, effort, and patience to learn a new programming language which often distracts QA professionals from their primary functions. Codeless test automation puts them back on track and shifts their focus on delivering the solution fast and achieving business goals.

Benefits of Codeless Test Automation

Better Test Coverage
A Codeless test automation solution provides high test coverage. It breaks the shackle of testing software or application of only one platform type. You can test a wide range of software or applications like iOS and Android applications, websites, desktops, etc. The increase in test coverage allows QA professionals to use a single platform for all their needs and reduces the time required for testing an application across multiple platforms.

Shorter Time to Market the Product
Rather than spending time on writing scripts, testers can shift their focus on validating quality. Many codeless test automation solutions offer integration features that fulfil the growing needs for scalability while managing the automation process.

Increased Test Reusability
A Codeless test automation solution stores the results of the previous test cases so that you can reuse the test steps multiple times. It takes away the hassle of manual effort by automatically upgrading the test cases. It utilises machine learning and artificial intelligence algorithms to manage and maintain the test sets.

Empowered Agile Methodology
It does not require any coding or programming skills. It empowers agile methodology by allowing people with diverse skill sets and knowledge to participate in the testing process. It ensures transparency in the project and keeps a collaborative workflow for the whole team.

Codeless Test Automation with Tenjin

Tenjin automation suite covers the entire software development cycle. It automatically reads the test cases from Microsoft Excel sheets, executes them, and generates a consolidated report of the test cases and test outcomes at the end of the process. It meets the rising business needs for scalability and higher ROI.
Tenjin codeless test automation solution comes with the following comprehensive functionality-rich features:

NaviFlow Learner – automatically discovers the graphical user interface of the application and navigates through screens.

Test Manager – comes with a test manager suite that manages various test assets like test cases, test sets.

GUI Execution – executes the test cases using the application interface. It does not require any supervision or manual intervention.

API Execution – executes the test cases using the application APIs. The API execution does not require any supervision or manual intervention.

Test Reporting – provides a consolidated summary of test cases and their outputs.

Results Validator – validates whether the test cases produce the desired results.

Task Scheduler – automatically reads test cases from Microsoft excel and executes the test cases at a predefined time interval.

Data Extractor – builds the test cases by retrieving data from the application interface.

Data Publisher – publishes the test cases result to detect the management system of choices.

Audit Trail – monitors and tracks the test users’ activities.

Technology Agnostic – traverses across different platforms like smartphones, websites, etc.

Mobile App Testing – allows you to test iOS and Android application testing using devices and simulators.

Why choose Tenjin for Codeless Test Automation

The adoption of Continuous Integration/Continuous Development has changed how non-dev testers get involved in the software development process. The innovations in technology demand a solution that speeds up software development while offering a seamless customer experience. It requires a significant amount of investment in both quality assurance and application testing.

Tenjin codeless test engine is a robotic automation test suite that delivers accuracy, agility, and consistency. It is a test automation solution designed to address the complex needs of testing BFSI applications. It comes with pre-built adapters to allow quick integration with transaction process solutions such as Oracle FLEXCUBE, Infosys Finacle, Temenos, TCS BaNCS, and FIS. It is a low maintenance script-less robotic learner that brings uninterrupted operations and enhanced business performance with minimal effort.

Conclusion

Software testing is one of the fundamental processes of the software development life cycle. For increasing productivity and boosting the product release time to market, it is crucial to choose a solution that fits well in the existing workflow. Tenjin codeless test automation platform is one of the best tools in market that supports the end-to-end SDLC.