5 challenges of testing ERP systems in the banking sector and ways to overcome the challenges

Testing ERP systems in the banking sector

There are multiple reasons why the banking and financial industry needs enterprise resource planning (ERP) systems. ERP system facilitates agile delivery in the broader spectrum of banking and financial services and solutions. The system is used to understand the implementation at a large scale. The ERP systems offer solutions to multiple issues in the banking industry and help with thorough insights for upcoming projects. The ERP system helps in resource planning and increases the efficiency and productivity of an organization. The organizations have seen visible results by implementing ERP systems due to their benefits like,

  1. Improves business reporting – ERP creates one integrated database for all business processes and provides real-time information and comprehensive business reports.
  2. Improves customer services – ERP systems offer better accessibility to customer information with an improved response time, on-time delivery, and order accuracy.
  3. Better inventory costs – ERP systems include only the most essential inventory and avoid common problems like higher overhead costs and longer customer fulfilment times.
  4. Improves cash flow – ERP systems offer better invoicing. It is a superior collection tool that enhances cash flow. Faster cash inflow allows adequate investment for the business.
  5. Improves cost savings – ERP system allows cost-saving with improved inventory planning, customer services, procurement, and vendor relationship management.
  6. Improves data and cloud Security – ERP system has dedicated security resources, which prevent installing malicious software. It improves data and cloud security as the data is spread across multiple servers.
  7. Improves business process – ERP system helps improve mundane or manual tasks and implements smarter workflows allowing you to work more efficiently.
  8. Manages supply chain – ERP systems effectively forecast demand and lean inventory. It reduces the production bottleneck and offers greater transparency in your business.

However, the organization cannot always guarantee the successful implementation of ERP systems. ERP implementation can fail at its pilot phase due to multiple reasons. Poor project management, data inaccuracy or quality issues, implementation without adequate planning, ineffective consultation, inability to reduce the implementation cost, and more are a few reasons for ERP implementation failures. ERP implementation depends largely on the organizational approach. The organization may invest time and money only to see process stagnancy with little to no significant growth.

Testing of ERP systems in the banking and financial industry

ERP systems in banks and financial institutions are a procedure to plan and are commonly used by banks and financial institutions because of time constraints. ERP implementation works best with the right planning and strategy. It enhances the productivity and effectiveness of the process and people, supports business operations, and helps in business decision-making. ERP systems in banks and financial institutions can be tested at the core level and implementation level. The core team validates the static functionality of ERP systems, while the implementation team validates the dynamic and tailored features and functionalities.

The changes in features and functionalities, as we know in the banking industry, are extremely frequent. A small change in the system features can affect the workflow of multiple modules. The changes must be recorded and validated accordingly to ensure that none of the changes alters the system configurations. A system with a massive amount of data requires test automation. The organization analyzes the requirements and designs the automation test framework based on organizational infrastructure.

Challenges of testing ERP systems

  1. Frequent changes and inaccurate data – The ERP system implementation is a long process during which the system performance can fluctuate a great deal. The entire implementation process involves multiple risks that must be addressed in time. Banking systems are vulnerable and open to frequent changes. Due to the frequency of changes in the banking structure, the update must be constant and continuous, which also requires system receptibility. The changes must reflect in the system without delay. If there is a delay in data reflection to the system, there will be a discrepancy in available data that leads to data inaccuracy.
  2. Integration of new data with old legacy systems – Banking ERP systems have a broader scope. The dataset entered in the bank ERP systems is used in the various processes throughout the organization. The data is used in Marketing & Sales, Accounting & Finance, Supply Chain Management, Human Resources and many more. The data is stored centrally in the old legacy systems and referred to by various organizational verticals for different purposes. The main challenge here is it often becomes hard to test these legacy systems due to the absence of adequate tools. As the legacy systems store a high volume of data, the end-to-end testing of the legacy systems becomes necessary. It is a time-consuming and tedious task to test the legacy systems. In the case of banks migrating data from legacy systems to new ERP platforms, there can be a delay in the entire testing project leading because of slow data migration and unavailability of data, which can lead to multiple errors in the systems and banks’ internal processes.
  3. Implementing ERP in rush and without planning – This challenge is common when banks start their operation for the first time. Due to rising demand and customer requirements, banks and financial institutions are sometimes in a rush to implement ERP systems and critical aspects of the ERP systems can be overlooked. The urgency of implementing the ERP systems always leads banks to ignore the critical aspects of ensuring system quality. It also leads to implementing ERP software without adequate planning. If the systems are implemented in rush it might lead to multiple performance issues, data integration and security, data migration issues and more.
  4. Lack of project knowledge – Lack of project knowledge can lead the team to witness challenges of testing ERP systems. The team must have adequate project knowledge and training to learn about the project requirements. Adequate communication and training about project requirements make the ERP testing process easy and convenient for the team. With adequate project knowledge, the testing team can validate various aspects of ERP implementation at the various phases across the business operation.
  5. Lack of technical knowledge and absence of specialized team – ERP testing in banks is not a mission-critical practice, which leads backs to ignore a few critical aspects of ERP implementations. Banks and financial organizations execute testing ERP implementation along with other crucial testing projects. And often, the management team do not feel the need to delegate the most competent team. Banks also do not deploy a specialized team for testing the ERP platform. Banks cannot guarantee the success of ERP implementation testing due to a lack of technical knowledge and a specialized testing team.

Ways to overcome the challenges of testing ERP systems

All the components and modules of the ERP platform must pass through system integration testing. ERP being a central data system is a data source for multiple verticals. If the source data is not integrated efficiently, the processes within the organizations will not receive adequate and accurate data creating an immense discrepancy in the organizations. Banks’ data and information require utmost security and safety against data theft and manipulation. Hence, security testing is critical to ensure the safety of sensitive data.

Due to multiple changes incorporated in the Bank ERP systems, there can be a few alterations in the user interface design. It can also lead to confusion among the users. Hence with each implementation, it is necessary to ensure that the changes meet user requirements. System efficiency is crucial even with effective changes. An adequate module validation can ensure that even with several changes, implementations, and interpretations, the design flow of the interface remains intact. System integration and usability testing ensure that users can use the systems without disruptions.

It is necessary to validate the performance of the ERP system. The ERP system’s accuracy and speed determine its performance. It is crucial to validate the systems of their load, stress, capacity, volume, and scalability to ensure the reliability and stability of the system even with its extreme load. The performance of banking systems comes under heavy scrutiny from users or customers. Hence, testing the software before installation is essential to always ensure seamless performance.

Even a slight change can impact on the system’s performance, and as far as banking systems are concerned, the changes are extremely frequent. Regression testing ensures that the minor changes do not affect another subsequent module. As modules are interdependent, the poor performance of one module can heavily impact another. Through testing, the team ensures that all the modules and features run smoothly without any errors.

Conclusion

Testing ERP systems has drawbacks, but since ERP systems are not among the most critical functioning systems, banks and financial institutions tend to delay the testing of ERP systems or keep it long on their bucket list. It does not reduce the complexities of ERP system testing but aggravates it. The most pertinent approach is to address the issue by testing simultaneously with the implementation process. The most accurate approach is to build an appropriate implementation strategy and plan to avoid resolving the issues at a later stage. It is always a good idea to prevent rather than fix the occurrence.

5 challenges in the digital customer onboarding process and ways to combat the challenges

software testing services

What difference have you noticed between customer onboarding before and after the Covid-19 pandemic? Let’s say you wanted to apply for a loan before Covid. You had to raise a request and enter the details on the bank website, and within 24 hours, the bank representative would visit you at your address to complete all the paper formalities. Customer verification in person was an essential aspect of customer onboarding whether you physically visit a branch or any representative visits you.

Due to social distancing and contactless interaction during Covid-19, the footfall in the branches was reduced. It completely changed the customer onboarding process. A few technologies have played a massive role in determining the customer digital onboarding process and simplifying the process for both customers and banks. Video KYC, geo-location verification, aadhar-based customer verification, and more were the go-to solutions for the industries. Financial organizations and Fintech launched multiple applications (mobile and web) to ensure that the process of digital onboarding can be carried out without disruption and offer a seamless experience.

Digital onboarding is no longer about getting and converting new customers or retaining the old ones. It is more of a service, an added benefit offered by the banks to their customers. It determines the relationship banks establish with their customers and ensures satisfaction over the digital journey of customers. However, the digital onboarding process is at a nascent stage, and the journey is not over until the customers can use the services without any interruptions. There are definitely some challenges that both customers and organizations face and strive to overcome. In this article, we will explore the challenges organizations and customers face with digital onboarding and ways they can overcome them.

Challenges of customer digital onboarding

  • Platform Security – The platform security of digital onboarding is a vital challenge that customers and financial institutions face daily. It is hard to protect both customer and organizational data in traditional banking. When the data are shared on the digital platform, it requires a stringent security mechanism to protect data from stealing and manipulation.

The traditional customer onboarding process is lengthy and time-consuming. It has several steps like document submission and verification, a branch visit followed by an online application, and approval waiting. With digitalization, customers no longer prefer the long awaiting time of traditional ways of onboarding. Hence, many financial institutions, the majority of them have opted for the digital onboarding process. The customer in the digital onboarding process must follow the entire process, but instead of visiting the branch, the whole process is taken care of on the digital platform.

Before the pandemic, the onboarding process was a mix of digital submission and branch visits. But in 2020-2021, much has changed. The recent trend is the end-to-end onboarding process is done on the digital platform without the need for customers to visit the branches for formalities. Since customer uploads all documents on digital applications, security could be a concern for banks. Each bank may have a set of challenges, including identity verification compliance and security issues.

  • Complex UI features – It is a massive disappointment for customers if they are required to navigate through complex UI functionalities during their onboarding journey. Customers cannot relate to applications with complex UI designs. Hence, the banking and financial industry faces an immense challenge in keeping up with customer expectations for a simplistic and user-friendly application. Several survey reports have confirmed that customers tend to appreciate digital platforms with clean UI design. If you feed in too many irrelevant and unnecessary features like pop-ups, action buttons, or others, customers would not think twice about leaving the site and would not return.
  • Performance glitches – Performance errors in digital applications are frequent. Banks create service-based APIs to establish connections between the application and customers’ bank account details. The API can retrieve financial information from the banks and send the information back to the banks. The digital platform for the onboarding process can face a tremendous setback if the platform does not meet up to the expectation of handling multiple requests simultaneously. If the applications cannot bear the request volume and the load, they would easily face the performance bottleneck.

A poor digital onboarding platform performance can disappoint the customers, who might discontinue using the platform. Customers using the digital onboarding platform continuously can also create immense stress on the platform. If the platform is not robust and capable, it will not be able to endure the maximum system usage and might face performance errors. Most digital onboarding platform fails because of these performance errors. Customers associate themselves with systems that are stable and have longevity. A poor-performing digital onboarding platform will not be able to retain customers.

  • Lack of personalization – Not all customers want the same services. Different customers have different needs. Hence, personalization is crucial to retaining the most loyal customers. Most digital onboarding platform fails to personalize the applications based on customers’ needs and wants. It is challenging to keep up with customer expectations as customers’ needs may vary. Lack of personalization leads to dissatisfied customers. Users will not engage with the platform if the platform fails to meet with adequate and personalized digital services.
  • Delay in resolving grievance redressal – Since digital platforms are a combination of services by multiple third parties, it is hard to track the complaints. In the case of digital onboarding, there may be multiple agents integrating their services with a single platform. If any grievance arises, the users will not know whom to raise a complaint to and how long would it take to resolve the issues. The apprehensive customers will either solve the errors or leave the platform without even informing regarding the discontinuation of services.

Following are the instances of consequences that organizations must face if challenges remain unresolved.

  • Users may sign up for a month’s free trial and discontinue using the service. As per a report, 40 to 60% of users who sign up for a free trial use a product once and never come back. As low as 2.97% continue the service even after a month.
  • Many customers lose interest after using the platform for a week. As per a report, almost 75% of new users leave in the first week.

It may be noted that organizations gain 65% of the business revenue from their existing customer and the chances are that most satisfied customers will recommend your business. Hence, organizations must address the challenges before it becomes too late to address them.

Ways to overcome these challenges

Customers are the ones who use your end products. When you think about your products, you must have customers in your mind and think from their perspectives. Banks and financial institutions have already handled customer onboarding traditionally. They know what their requirements and customer expectations are. Hence, while tackling customer onboarding digitally, they can enter only those fields that are necessary for customer onboarding to avoid the lengthy onboarding process.

For a successful customer onboarding process, the lesser features always guarantee a better user experience. Include only the necessary UI features and leave out the rest. The most relevant features can add value to your digital application and help to retain your customers. Avoid complicated User Interface design and opt for the most minimalist layout with the right combination of adequate features and nothing more to clutter your application with unnecessary action buttons, service menus or more. User retention is based on building the application with simplistic designs. If you notice your customer engagement with your platform outnumbers the time, they begin using the application for the first time, it will determine your customer experience. An outstanding customer experience is worth all your effort. Functional UI testing ensures that all fields, navigations, pop-ups, buttons, and other functional UI elements are working without any technical error. 

Usability testing is important as it tracks the user to transition from the time they sign-up to using the product for the first time. By conducting usability testing, organizations can examine and verify the points that conflict with user expectations. For a smooth digital onboarding process, financial institutions require a clean user-friendly interface. It enables the business to gain direct revenues.

Security testing is a critical way to ensure the security of the digital onboarding platform. It ensures that the platform maintains identity verification compliance and overcomes security issues and challenges.

Performance testing ensures the system’s capability and stability during the onboarding process. Performance testing ensures that the APIs manage the load and perform as expected. It removes the performance bottleneck and reduces the resolution time.

A personalized digital onboarding process is key to engaging your customers. Customer seamless onboarding experience will make them delighted. And they will return to your site without hesitation.

Do reach out to your customer and collect their feedback. The customers feel connected to the businesses that value their opinion, suggestion, and feedback. Most organizations add online feedback forms to help them immediately capture customer reactions and avoid losing them. It is a dynamic step that can help you to retain your customers. The most honest feedback can help you to improve your digital onboarding processes and help you to serve your customers with no regrets.

At Yethi, we have tested the digital onboarding process for a few of our clients. We have supported our clients in transformational projects to the digital platform by offering them end-to-end testing. From security testing to performance and functional UI testing, we have helped our clients to serve their customers with outstanding services and gain high ROI on their business.

Our 5th generation robotic test automation solution, Tenjin, is easy to integrate with all major banking platforms. This intuitive solution can reduce the time to market and help you save money and effort.  

Test and Test Automation for PSD2 / Open Banking

Test and Test Automation for open banking

The flexibility in digital banking as a form of open banking has compelled UK-based banks to share important financial information in a secured and organised way. The open banking concept is designed to transform the way people handle transactions. It is three years since banks in the UK have adapted to digital transformation and Open Banking, but there’s speculation about how secure the transactions would be.

These speculations about the adoption of PSD2 and Open Banking solutions can be put to rest. If organisations must run an Open Banking Solution successfully, they must ensure the following,

  1. API must be tested to ensure that it can handle the failed instances by responding with proper status codes.
  2. Integrated touchpoints are tested to ensure uncovering of the bottlenecks, irrespective of the application and technology complexities.
  3. The input data like customer or account information, deposit data, loan information, transaction details, and real-time process details are accessed through an interface that must be thoroughly validated.
  4. The expected performance load of applications must be validated, which concerns the factors like response time, scalability, downtime, and infrastructure costs. It ensures that the system’s stability and performance provide expected results even during high traffic with optimal resource utilisation.
  5. The banking APIs must be validated so that the application performs with desired results. Authentication is important for ensuring the performance of APIs.
  6. Validation of internal standards for creating audit trails and reporting procedures are must to ensure that the TPP partners have permission to maintain compliance for the API integrations of the financial institutions.

Beyond these speculations and apprehensions, there are opportunities to explore.

What is Open Banking?

Through open banking, the consumers, financial institutions, and third-party service providers can access and control customer information, financial records and transaction data from the banks and non-banking financial institutions using application programming interfaces (APIs). The concept of open banking is redefining the BFSI industry and customer experience.

Even though consumers are a little apprehensive about sharing a massive amount of data in an open platform through APIs, due to a couple of things going wrong, the fact that open banking has the potential to enhance the consumer experience is definite. However, customers must allow banks to access and control their personal and financial data by signing the terms and conditions of sharing the details with the third-party service providers.

Features of Open Banking:

  • Cash transactions are easy and convenient for the customers
  • Transferring cash to several accounts, or credit cards is faster using open banking
  • Checking the account balance of multiple banks on one platform
  • Calculates saving and expenses automatically based on user’s transactional behaviour
  • Combining all information of bank accounts and credit cards into a unified statement
  • Better money management using an AI personal financial assistant
  • Suggestions on saving for bills and insurance
  • Access to bank information for calculation of accurate credit score
  • Approval on loans and investment on a uniform platform

What is PSD2 and why is it now an integral part of open banking?

PSD2 Open Banking regulation implemented by the European Union. It is a regulatory directive initiated by the European Banking Association (EBA) and applies to European Union markets. The purpose of PSD2 is to make the payments and transactions easy, and banks must grant the rights to their customers to choose their payment partners to simplify the payment and transaction processes.

As PSD2 and open banking regulations have evolved to complement each other, and accordingly, open banking must also be compliant with all PSD2 directives. Open banking has now improved its scope by covering all payment products of PSD2 like Credit Cards, Debit Cards, e-Wallets, and more. Payments are likely to be fast and convenient through open banking solutions.

PSD2 and open banking serve as a uniform platform, eliminating various intermediaries such as merchant payment, payment gateway, Visa / MasterCard, issuing bank, acquiring bank, and others.

Features of PSD2:

  • Opens access to payment information for third-party payment service providers
  • PSD2 simplifies liability issues between the user bank and the third-party service
  • The PSD2 improves consumer protection
  • It eliminates the need for additional charges on payment methods
  • PSD2 ensures strict protection of consumers’ financial data by meeting security requirements for electronic payments

How do testing and QA work for open banking / PSD2?

To access open banking, banks must create open APIs, which must comply with regulatory standards, security protocols, safe data transfer, compliance with all the directives, and more. With these and many more prospects, Open banking needs regulatory testing, penetration testing, integration testing, performance testing, and security testing to ensure end-to-end platform security.

As customers access and transfer sensitive information and data simultaneously via open banking, the platform requires API, accessibility, and more testing to ensure that the platform is up and running without any technical glitches.

As open banking continues to grow and all financial institutions operating in Europe and UK must conform to Open Banking standards, it would require the testing team to ensure that the APIs and the platforms perform without disruption. They would seek expert QA professionals with extensive knowledge of open banking landscapes. The number of financial institutions is growing globally, which eventually may have to comply with Open Banking/PSD2. There is a greater possibility and opportunity to expand QA solutions far and wide.

Yethi’s role as QA testing partner for Open Banking / PSD2

Yethi is a reliable manual, and automation testing partner focused on the banking, financial and insurance sectors. We offer functional, non-functional and test advisory services including acceptance, regression, integration, performance, vulnerability assessment and penetration testing, and data migration. We have a well-managed Test Centre of Excellence by expert consultants who also offer tailored business process engineering.

An automated API provides intelligent, reliant, and seamless API testing to reduce testing costs and test-cycle time. Yethi no-code software automation testing solution, Tenjin is PSD2 and Open Banking ready. Its Oauth2 can work with the security and authentication standards currently in place. With its ease of use, Tenjin can test across your internal or on the sandbox environment. With multiple upstream and downstream integration points, Tenjin is ready for REST API.

Tenjin is built to be programming free and allows the functional testing teams and the system developers to test applications, making Functional, UI / UX testing, API testing and UI based business process testing easy and hassle-free. Our 5th generation codeless automation testing tools automate testing at the API level, enabling granular and faster test cycles in a multi-system environment; thereby facilitating early test adoption in today’s agile world.

Tenjin is an advanced automation suite, which can streamline API-level testing needs by rapidly switching between API and the GUI. We provide comprehensive regression testing in integrated environments to ensure a balance solution of agility and practicality.

All about shift-left testing. Is shift left testing supplementary or complementary to acceptance testing?

Acceptance Testing

A need to release your applications frequently and fast is essential to drive your business in today’s technologically advanced world. However, in an effort to slash down the time-to-market, many organizations are looking at innovating their Quality Assurance services significantly. Testing is a continuous process with a constant feedback loop of communication between the client, developers, and testers.

With the adoption of agile practices, testing begins much earlier in the software development lifecycle. Static testing is a great opportunity to reduce errors during the design phase. By also investing in test design simultaneously with the development and production process we avoid errors, save costs, and could potentially speed up the product launch.

What is Shift Left Testing?

Shift-left testing is also defined as “Early and Often” because it focuses on the functional aspects of the software at the early stage of the Software Development Lifecycle. With shift-left testing risks arising through defects in the software development lifecycle, can be projected and mitigated in advance. Shift-left testing is an inclusive part of the software development process, and comprehensive end-to-end automation enhances its accuracy and efficiency. It helps in reducing operational expenses and maintaining high-quality standards with greater ease. 

The testing team determines and defines the test designs based on the client’s objective. In shift-left testing following are the tasks a team focuses on during the test design phase.

  • Understanding client’s requirements, application behaviour and end-user expectation
  • Creating unit tests parallel to the development process
  • Creating functional and integration tests
  • Executing tests through end-to-end test automation
  • Creating reusable, maintainable code with regular quality checks

Developers and testers together adapt a Test-Driven-Development (TDD) approach and work through each detail and defect along the way. Both teams coordinate with each other to solve defects during the production phase within a DevOps environment. Testers and developers together communicate with clients, which allows them to deliver superior quality products smoothly and efficiently.

Why shift-left testing is important? How important it is to acceptance testing?

It takes time for the development team to gather requirements and pass them on to the testing team. The testing team may be less involved in the initial planning stage, often resulting in insufficient resources being allocated to testing. Hence, including testing early in the development stage helps in preventing the delays and unanticipated costs required for testing. Shift-left testing can avert the following types of errors arising due to late testing.

  1. The effort could be futile if defects remain undiscovered during the significant implementation of requirements, architecture, and design
  2. When the software is produced and features are integrated later in the development stage debugging such as identifying, localizing, fixing, and regression testing of defects become difficult
  3. The code coverage reduces to minimal during testing when encapsulation obstruct white box testing
  4. Fixing bugs can be postponed until the new versions of the system are launched and leave less time to fix defects detected through testing. This piles up a “bow wave” of technical debt leading to the decline of your project
  5. Helps you to develop a robust product with better team collaboration & efficiency

Shift-left testing focuses more on unit testing and integration testing rather than emphasizing acceptance testing. It enhances product quality by bug detection at the early stage of product development and helps reduce time-to-market. The CD/CI level in shift-left testing allows faster test runs and improve user acceptance. The continuous integration approach of shift-left testing complements user acceptance testing.  

It is frequently conducted in the open-source, in which license compliance and security vulnerability must be included, where the former ensures that all the components used in an open-source are licensed properly, while the latter helps to discover the problematic components in the open-source.

Benefits of Shift-left Testing:

  1. Shift-left testing helps in designing and thinking for development and testing
  2. It helps in developing a high-quality product
  3. Shift-left testing allows early bug detection to ensure better ‘Code’ & ‘Product’ quality
  4. It helps in reducing time-to-market and improving high ROI
  5. Shift-left allows continuous integration and continuous delivery for faster test runs

Types of Shift-left Testing

The four types of shift-left testing are:

  • Traditional shift-left testing

Traditional shift-left testing concentrates on unit testing and integration testing, using API testing and modern test tools instead of emphasizing acceptance and system-level testing, which is executed using GUI testing with record and playback tools.

  • Incremental shift-left testing

Incremental shift-left testing is useful when developing large, complex systems, especially those incorporating significant amounts of hardware. Based on the requirement to deliver it to the customer and operation, the shift-left testing shifts both development and operational testing.

  • Agile/DevOps shift-left testing

Agile testing excludes operational testing and is restricted to development testing only. The testing occurs once the system is integrated into the operation. The transition to Agile/DevOps shift-left testing is contemporary and is an ongoing practice.

  • Model-based shift-left testing

The model-based shift-left testing begins instantly at the integration stage rather than waiting for the software to appear on the right side of the test lineage. The previous types of shift-left testing concentrate more on implementation defects in the development stage, whereas Model-based shift-left tests focus more on uncovering the testing requirements, architecture, and design models.

Yethi, your partner for software QA

Shift-left testing allows integration testing during software engineering to be able to detect defects at the early stage when it is easier and is less expensive to find bugs in software and fix them. Shift-left testing is becoming powerful and popular as it improves efficiency, effectiveness, and even the scope of testing.

With the agile methodology of testing being adopted worldwide, it is essential to test an application faster and earlier, alongside developing software in SDLC. Bringing development and testing parallelly together early in the development stage is what we call ‘shifting-left’ testing.

At Yethi, we follow an agile methodology and framework. We have a well-structured and planned environment for continuous testing. Easy to integrate and easy to learn, our codeless test automation platform, Tenjin, is a plug-and-play banking aware solution. Its robotic capabilities enable it to learn and adapt to the application and its updates. Regardless of the complexity and number of updates, Tenjin facilitates continuous testing, minimizing the manual effort and speeding up the test execution, helping you launch your product early in the market.

Our testing solution allows you to test your software at the beginning of the development stage. Testing is executed simultaneously with the development process so that you can test as you build. Tenjin covers comprehensive end-to-end testing ensuring that you have the quality codes and the product.