Validating Quality of Fraud Management Solution

Yethi validates reliability of the Fraud Management Solution for a bank in India

The Client

An international subsidiaries of India’s leading multinational private bank, offering a wide range of financial solutions for personal, corporate, investment, commercial, treasury, and trade requirements.

The Challenge

With the evolving nature of fraud, the bank wanted to ensure the quality of their Enterprise Fraud Management (EMF) solution with end-to-end testing across all key processes and scenarios.

The Solution

Yethi formulated a comprehensive test coverage plan, prepared test designs and executed the integrated test designs using Tenjin – Yethi’s robotic test engine, in order to verify the expected behaviour.

The Approach

Yethi developed test designs covering risk-based transactions which trigger from integrated core banking,
internet banking, mobile banking, UPI, ATM, POS and e-commerce software having touch points with the Fraud Detection Engine.

Then, Yethi evaluated the EFM solution through Test Condition matrix which covered all the possible
scenarios originating from CASA, OD, Loans and FD accounts for new, existing and staff accounts across various channels like ATM/POS (both Domestic and international transactions), mobile, UPI and e-commerce transactions.

The following processes were evaluated.

Case Management
  • Admin – Workflow
  • Admin – User Management
  • Inbox
  • Investigating Tools
    Transactions Monitoring
    List of Suspicious/Fraudulent Transactions

    And following were evaluated as key elements

    Core Banking Scenarios
    • Account status change followed by x% drainage
    • Office account monitoring
    • Salary account monitoring
    • Surveillance avoidance
    • Staff account monitoring
    • Staff debit account monitoring
      Internet Banking Scenarios
      • Net banking login from new/idle device
      • Suspicious beneficiary addition
      • Account take over – beneficiary addition
      • Funds transfer velocity – internet banking
      • Suspicious device monitoring
      • Multiple device login & zone hopping
        Mobile Banking Scenarios
        • Suspicious device monitoring
        • Multiple mobile device login
        • Risky country logins
        • Same payee multiple users – Transfers
        • Same inter-bank payee multiple intra-bank users – Transfers
        • Same inter-bank payee multiple intra-bank users – Transfers
          Debit Card Scenarios
          • Sudden card transaction surge at odd hours compared to last 24 hours (to be monitored at debit card level)
          • Unusual ATM/POS/ecommerce purchase velocity (to be monitored at debit card level)
          • Consecutive card usage up to daily ATM/POS/ecommerce limit for X day
            The Result

            Yethi validated the quality of the bank’s EFM solution while submitting detailed dashboards periodically on
            the progress with the potential risk areas & recommendations, to various stakeholders.

            Yethi was able to execute all activities efficiently owing to subject matter expertise, a library built of 100,000
            domain-specific test cases and a robotic test-automation platform to run through Business Rule Engine,
            providing accurate results.

            About Yethi

            Yethi is a leader in Quality Assurance solutions for the global banking and financial services industry. Founded
            by Fintech professionals with decades of domain experience, Yethi is invested in building the next generation of solutions to improve the quality of digital technologies being adopted within the BFSI industry

            About Tenjin

            Tenjin is Yethi’s scriptless test automation platform, a plug-and-play banking aware solution, with distinctive
            features like robotic capabilities to learn the application and re-learn after any updates, so regardless the
            complexity and number of updates, the test execution remains high-speed, minimizing manual effort.

            To know more about how we can help you mitigate business risks associated with technology-enabled operations, reach out to us at  info@yethi.in.